1 major feature update

Last month we released the 8.0 major feature update:

• 8.0 with 114 improvements.

7 maintenance updates

In the past two months, there have been seven maintenance updates with a total of 100 minor features and fixes.

You can find those release notes here:

• 8.0.2 with 15 improvements.
• 8.0.1 with 18 improvements.
• 7.3.13 with 7 improvements.
• 7.3.12 with 16 improvements.
• 7.3.11 with 18 improvements.
• 7.3.10 with 11 improvements.
• 7.3.9 with 15 improvements.

6 videos

We recorded six new videos:

• Dynamic @mentions
• Conversational bot improvements
• Build customer feedback surveys with Cerb, Smartsheet, and Zapier
• Bot-powered satisfaction surveys
• Automate your work life with bot interactions in Cerb 8.0
• Recurrent behaviors and proactive interactions

6 packages

We added a new library of pre-built workflow packages that you can import in a single step:

• Auto-Reply Bot
• Chat Bot
• Customer Satisfaction Surveys
• Demo Bot
• Default Saved Searches
• U.S. Holidays Calendar

2 how-to guides

We added these step-by-step how-to guides:

• Send JotForm responses to Cerb bots using webhooks
• Build a test environment with WebDriver automation

3 tips

We shared these tips and tricks:

• Recover your administrator account
• Clear the server-side cache
• Enable the default reports

Thanks for using Cerb!

Thanks for supporting Cerb’s development. Keep the great feedback coming!