| Name: | New comment on ticket in group |
| Identifier (ID): | event.comment.ticket.group |
| Class: | Event_CommentOnTicketInGroup |
| File: | features/cerberusweb.core/api/events/group/comment_on_ticket_in_group.php |
Event Actions
| Action | ID |
|---|---|
| Add recipients | add_recipients |
| Move to bucket | move_to |
| Remove recipients | remove_recipients |
| Send email relay to workers | relay_email |
| Send email to recipients | send_email_recipients |
| Send scheduled email to recipients | schedule_email_recipients |
Global Actions
| Action | ID |
|---|---|
| Add watchers | add_watchers |
| Behavior call subroutine | _run_subroutine |
| Behavior exit | _exit |
| Behavior run | _run_behavior |
| Behavior schedule | _schedule_behavior |
| Behavior unschedule | _unschedule_behavior |
| Execute classifier prediction | core.va.action.classifier_prediction |
| Execute data query | core.bot.action.data_query |
| Execute email parser | core.bot.action.email_parser |
| Execute HTTP request | core.va.action.http_request |
| Execute PGP encrypt | core.bot.action.pgp.encrypt |
| Get links | _get_links |
| Get persistent key | _get_key |
| Get time elapsed using calendar availability | core.bot.action.calculate_time_elapsed |
| Package import | core.bot.action.package.import |
| Record create | core.bot.action.record.create |
| Record delete | core.bot.action.record.delete |
| Record retrieve | core.bot.action.record.retrieve |
| Record search | core.bot.action.record.search |
| Record update | core.bot.action.record.update |
| Record upsert | core.bot.action.record.upsert |
| Schedule proactive interaction | core.bot.action.interaction_proactive.schedule |
| Send email | send_email |
| Service AWS Get Pre-signed URL | wgm.aws.bot.action.get_presigned_url |
| Set custom placeholder | _set_custom_var |
| Set links | set_links |
| Set persistent key | _set_key |
| Set snippet placeholder | _set_custom_var_snippet |