Docs »

Bots »

Events »

New message added to ticket »

Actions »

Send email to recipients

Identifier (ID): send_email_recipients
Event: event.mail.received

Params

Req’d Key Type Notes
  headers text A list of Header: Value pairs delimited by newlines
  format text parsedown for Markdown/HTML, or omitted for plaintext
x content text The email message body
  html_template_id id The html template to use with Markdown format
  bundle_ids id[] An array of file bundles to attach
  is_autoreply bit 0 (not an autoreply), 1 (an autoreply)