Rather than leaving the working watching a loading spinner without an explanation, the bot can say “Let me check on that for you. This may take a moment…“, wait, and then run the action.
In a conversational bot behavior, add the Prompt With » Wait action.
You don’t need to configure anything for a wait prompt.
However, you can get creative with the responses that precede it. Using the random() function will add some variety to your bot.