10.4.22

Cerb (10.4.22) is a maintenance update released on September 12, 2024. It includes 8 minor features and fixes from community feedback covering the 10.4 update. You can follow these instructions to upgrade.
Changelog
Changed
-
[Sheets/UX] On sheet widgets, the example data query expands
customfields
rather thancustom_
. This returns custom fields as human readable URIs rather than IDs. -
[Sheets] In sheets, the
slider:
column now supports negative scales (e.g. -100 to +100) and values. -
[Developers] In the Setup->Developers menu, renamed ‘Bot Scripting’ to ‘Automation Scripting’.
Deprecated
- [Plugins] Marked several old plugins as deprecated: Opportunity Tracking, Legacy Knowledgebase, Call Logging, Servers, Domains, JIRA, and Notifications Emailer. These can be reimplemented with custom records and automations as workflows.
Fixed
-
[Records/Tickets] When updating a
ticket
record through automations or the API, thecontent_html
field no longer creates a neworiginal_message.html
attachment if one already existed. -
[Records/Tickets] Fixed an issue with creating tickets through automations and the API where the
last_opened_at
field wasn’t defaulted properly. -
[Maint/Tickets] Fixed an issue in the maintenance scheduler job. The ticket purge batch size couldn’t be changed from
100
regardless of what was set. -
[Automations] Fixed an issue with
data.query
automations in the automation editor where common toolbar buttons like ‘autocomplete’ and ‘export’ weren’t shown.