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8.2.5

Cerb (8.2.5) is a maintenance update released on December 4, 2017. It includes 17 minor features and fixes from community feedback covering the 8.2 update. You can follow these instructions to upgrade.

  • [API/Workers] When deleting a worker, their API credentials are now properly cleaned up.

  • [Records/API] In the records API, on worker records, the password field can now be set during creation, updates, and upserts.

  • [Tickets/Merge] When merging tickets, the deleted post-merge tickets now have -MERGED appended to their masks. This forces the ticket mask forwarding behavior to begin immediately. Previously, forwarding only worked when cron.maint removed the deleted tickets from the database.

  • [Pages/Wizard] Fixed an issue with the page wizard creating new ‘Mail’ pages with an invalid required filter on the worklist.

  • [Installer/Packages] Fixed an issue with the installer packages where the first admin account wasn’t added to the Support group if they weren’t ID #1 (due to automation scripts, etc).

  • [Worklists/Email] Email address worklists can be subtotaled by mail transport. [#546]

  • [API] Fixed an issue in the API where PUT and PATCH requests couldn’t specify parameters in the HTTP body, and could only use query string arguments. [#544]

  • [Bots/Behaviors/HTTP] In bots, when using the ‘Execute HTTP Request’ action, the response headers are now available in the response object. [#513]

  • [Bots/Simulator/HTTP] In bots, when using the ‘Execute HTTP Request’ action, the response HTTP headers are now displayed in the simulator. [#547]

  • [Bots/Behaviors] In bots, fixed an issue where disabled behaviors still executed with the ‘Run behavior’ action. [#545]

  • [Bots/Behaviors/Interactions] In bot interactions, fixed an issue where disabled behaviors still executed with the ‘Switch behavior’ action. [#545]

  • [Mail/Attachments] When dragging and dropping attachments in compose or reply, the created attachment record is now properly clickable to open its card preview. [#538]

  • [Worklists/Buckets/Subtotals] Bucket worklists can be subtotaled by group. [#548]

  • [Worklists/Buckets/Search] Bucket worklists can be filtered by a new group.id: quick search filter.

  • [Developers/Platform/Cards] Card popups can now be opened using a record type alias (e.g. attachment vs cerberusweb.contexts.attachment).

  • [API/Security] Fixed an issue that allowed deactivated workers to use the API if they had active credentials.

  • [API/Records] Fixed an issue in the Records API where multiple value custom fields couldn’t be set (e.g. multiple checkboxes).