The extensible platform for support teams who need more than no-code

Deliver superior customer service with unlimited customization. Own your data.

Proven with 23+ years of real world use
Production-tested with millions of conversations
Fine-tuned for extreme productivity
Scale from a solo founder to an enterprise team
Your first self-hosted seat is free forever
Deploy self-hosted or in Cerb Cloud
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Build your support team's ideal workspace

Transform email and social accounts into a team inbox. Create personalized shared workspaces to keep your team focused and informed. Monitor performance and customer satisfaction with dashboards. Get the right work in front of the right team members automatically -- no digging, no cherry-picking.

Solve complex challenges with KATA, our intuitive automation language built for the browser

Bridge the gap between inflexible visual builders and complex custom development. Embed interactive shortcuts throughout the UI to unify and automate your workflows. Integrate with any API-based service. Deploy and share your changes with versioned workflow templates.

Take advantage of leading language models to build helpful AI agents

Grant tools to agents and let them take action to complete tasks on your behalf. Answer questions automatically based on your existing documentation. Draft automatic responses and summarize long conversations. Enrich conversations with relevant data from disparate systems.

We'll help you get started with a free 3-seat self-hosted license or Cerb Cloud trial:
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