Web-based team email and workflow automation platform
Build interactive low-code automations in your browser. Integrate with any API.
Cerb is a fully customizable web-based platform for team email and workflow automation. The project has continuously evolved for over 22 years based on the feedback of thousands of teams around the world in nearly every industry. It is used by everyone from solo founders to 1,000+ person teams managing millions of customer requests.
Cerb integrates with any API-based service. It can automate nearly any repetitive digital process with its specialized KATA language and browser-based coding tools. Automations add conditional actions to any event. Interactions extend any toolbar for complex multistep workflows that require user input.
Teams and individuals can build a personalized "mission control" using highly a wide array of configurable widgets to stay focused on their most important tasks. Custom records and fields organize of any kind of task (email, calls, social media, orders, survey responses, todo, etc). Pre-built solutions can be easily shared within the community using workflows.
The most common use case is converting standard POP3/IMAP mailboxes (support@) into high-volume team-based webmail with automated triage, internal discussions with @mentions, built-in productivity tools, custom actions, reporting, and a shared history.
Try Cerb in Docker or Cerb Cloud for free with no time limit. 100% of the source code is available on GitHub.
Build a personalized mission control
Turn any email account into a team inbox.
Route, assign, and prioritize incoming email using automations.
Build and share custom workspaces with worklists, tables, charts, calendars, time-series data, interactive automated shortcuts, and more.
Use the built-in record types or synchronize data with third-party sources.
Filter data with search queries and data queries.
Automate repetitive workflows
Create sophisticated automations using Cerb's low-code KATA language and browser-based code editor.
Automate any action available in Cerb.
Generate dynamic values using inputs, placeholders, and scripting.
Trigger automations from events or toolbars.
Integrate with most web-based APIs using connected services (AWS, Slack, Twilio, OpenAI, Hugging Face, GitHub, Dropbox, LinkedIn, Salesforce, and more).
Create interactive agents
Create multi-step dynamic interactions that gather input and present output with more than just text -- Markdown, data grids, images, maps, files, and more.
Integrate with models from Hugging Face, OpenAI, Amazon Bedrock, and Stability AI.
Implement retrieval-augmented generation using your existing self-help resources (docs, FAQs, articles).
Extend, integrate, and share
Use workflow templates to build your own features with continuous integration and a versioned change history.
Keep multiple instances of Cerb in sync. Build workflows in development, test in staging, then deploy in production.
Share your solutions with the community.
Enable single sign-on functionality with any OpenID Connect or SAML identity provider.
Trigger and catch webhooks to handle real-time events with other services.
Access and manage your data from any service with Cerb's OAuth-based REST API.
Build customer-facing tools and services with community portals.