High-volume email management for teams
Share group mailboxes like support@company to provide a single point of contact for your clients no matter who is on duty. Create a personalized mission control with shared and private workspaces for every team member.
Automate workflows with bots
Build bots with sophisticated automation behaviors directly from your web browser (no coding experience required!). Add decisions, outcomes, loops, actions, and subroutines. Make bots smarter using machine learning. Trigger and catch webhooks. Integrate with any API.
Monitor your performance with real-time dashboards
Keep an eye on your most important metrics from one place. Create dashboards with highly customizable widgets: calendars, clocks, charts, timers, HTML, gauges, scatterplots, subtotals, and worklists.
Track customer satisfaction metrics
Use customer-facing bots to gather real-time feedback, calculate customer satisfaction metrics, and much more.
Share plans and progress with project boards
Pin cards for any record type on a Kanban-style project board. Drag cards between columns to track progress. Automate project workflows with bots.
Capture every important detail with custom fields
Remember everything about your clients, contacts, conversations, leads, teams, projects, and tasks. Group related records with fieldsets.
Integrate with other apps and services using plugins
Catch webhooks, send notifications to Slack, chart Freshbooks invoices on dashboards, track @mentions from Twitter, automatically create JIRA issues from tickets, send text messages with Twilio, store attachments in Amazon S3, and much more.
... and much more
Contact management, notifications, tasks, email broadcasting, mobile, webhooks, API, connected accounts, community portals, time tracking, call logging, calendars, opportunity management, and more.
Ready to put Cerb to work on your team?
Try Cerb for free with full functionality and no time limit. Subscribe as a service or install it on your own server.