July 2018
June 2018
May 2018
April 2018
March 2018
- Recent Cerb announcements: March 2018
- 8.3.4
- 8.3.3
- Tip: Lock worklist sorting
- 8.3.2
- 8.3.1
- Tip: Initials in signatures
- 8.3
February 2018
January 2018
- Recent Cerb announcements: January 2018
- Preview: Currencies in Cerb 8.3
- 8.2.9
- 8.2.8
- Preview: Interactive record merging in Cerb 8.3
- 8.2.7
December 2017
November 2017
October 2017
September 2017
- 8.1.3
- Recent announcements from Cerb: September 2017
- 8.1.2
- 8.1.1
- 8.2 preview: Create records for anything without using plugins
- Guide: Create a GPG encryption key-pair on macOS
- Guide: Synchronize Cerb ticket data to Salesforce objects
August 2017
- 8.1
- 8.0.7
- Recent announcements from Cerb: August 2017
- 8.0.6
- Guide: Configure the GitHub plugin and import the GitHub Bot example
- Guide: Configure the Twitter plugin and import the Twitter Bot example
- Preview: Encrypted email communication using OpenPGP in Cerb 8.1
- Guide: Configure the Salesforce plugin and import the Salesforce Bot example
- Guide: Configure the LinkedIn plugin and import the LinkedIn Bot example
- Guide: Configure the Slack plugin and import the Slack Bot example
- 8.0.5
- Guide: Run AWS Lambda functions from a Cerb bot
- Package: Mention Bot
July 2017
- 8.0.4
- Tip: Impersonate other workers as an administrator
- 8.0.3
- Guide: Configure the Facebook plugin for automatically managing pages with bots
- Recent announcements from Cerb: July 2017
June 2017
- 8.0.2
- Guide: Build a test environment with WebDriver automation
- Package: Chat Bot
- Sneak peek: Recurrent behaviors and proactive interactions
- Video: Automate your work life with bot interactions in Cerb 8.0
- 8.0.1
- 8.0
- 7.3.13
May 2017
April 2017
- Tip: Enable the default reports
- Tip: Clear the server-side cache
- Tip: Recover your administrator account
- Video: Build customer feedback surveys with Cerb, Smartsheet, and Zapier
- Guide: Send JotForm responses to Cerb bots using webhooks
- 7.3.10
- Sneak peek: Conversational bot improvements
- Sneak peek: Dynamic @mentions
- 7.3.9
- Recent announcements from Cerb: April 2017
- Sneak peek: Kanban-style project boards with bot automation
- 7.3.8
March 2017
- 7.3.7
- Tip: Find other senders from the same email host
- Tip: Archive a copy of all inbound mail
- 7.3.6
- Guides: Installing Cerb in Ubuntu, Amazon Linux, and EC2
- Tip: Use prompted placeholders in snippets
- Tip: Quickly create calendar events
- Tip: Build a worklist of tickets owned or watched by me
- 7.3.5
- Tip: Review bot behaviors by event
- Tip: Quickly add or remove yourself as a watcher from worklists
- Tip: Quickly close popups
- Guide: Dispatch assignments to available workers using bots
- 7.3.4
- Guide: Relay worker comment notifications to email with bots
- Guide: Close idle tickets with bots
- Tip: Save Cerb mobile as an iPhone shortcut
- Tip: Drag and drop attachments
February 2017
- 7.3.3
- Cerb has 2 new maintenance updates, a bunch of new how-to guides, and a new issue tracker
- Tip: Private shared workspaces with roles
- Tip: Reflow quotes in a reply
- Tip: Quickly delete quoted text while replying
- Tip: Autocomplete an email address by host
- 7.3.2
- Tip: Incremental quick search
- Tip: Remove assignments from deactivated workers
- 7.3.1
- 7.3