July 2017
- In Development: 8.1
- 8.0.4
- Tip: Impersonate other workers as an administrator
- 8.0.3
- Guide: Configure the Facebook plugin for automatically managing pages with bots
- Recent announcements from Cerb: July 2017
June 2017
- 8.0.2
- Guide: Build a test environment with WebDriver automation
- Package: Chat Bot
- Sneak peek: Recurrent behaviors and proactive interactions
- Video: Automate your work life with bot interactions in Cerb 8.0
- 8.0.1
- 8.0
- 7.3.13
May 2017
April 2017
- Tip: Enable the default reports
- Tip: Clear the server-side cache
- Tip: Recover your administrator account
- Video: Build customer feedback surveys with Cerb, Smartsheet, and Zapier
- Guide: Send JotForm responses to Cerb bots using webhooks
- 7.3.10
- Sneak peek: Conversational bot improvements
- Sneak peek: Dynamic @mentions
- 7.3.9
- Recent announcements from Cerb: April 2017
- Sneak peek: Kanban-style project boards with bot automation
- 7.3.8
March 2017
- 7.3.7
- Tip: Find other senders from the same email host
- Tip: Archive a copy of all inbound mail
- 7.3.6
- Guides: Installing Cerb in Ubuntu, Amazon Linux, and EC2
- Tip: Use prompted placeholders in snippets
- Tip: Quickly create calendar events
- Tip: Build a worklist of tickets owned or watched by me
- 7.3.5
- Tip: Review bot behaviors by event
- Tip: Quickly add or remove yourself as a watcher from worklists
- Tip: Quickly close popups
- Guide: Dispatch assignments to available workers using bots
- 7.3.4
- Guide: Relay worker comment notifications to email with bots
- Guide: Close idle tickets with bots
- Tip: Save Cerb mobile as an iPhone shortcut
- Tip: Drag and drop attachments
February 2017
- 7.3.3
- Cerb has 2 new maintenance updates, a bunch of new how-to guides, and a new issue tracker
- Tip: Private shared workspaces with roles
- Tip: Reflow quotes in a reply
- Tip: Quickly delete quoted text while replying
- Tip: Autocomplete an email address by host
- 7.3.2
- Tip: Incremental quick search
- Tip: Remove assignments from deactivated workers
- 7.3.1
- 7.3