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11.0 »

In Development: 11.0.8

Cerb (11.0.8) is a maintenance update in development as of April 10, 2025. It includes 4 minor features and fixes from community feedback covering the 11.0 update. You can follow these instructions to upgrade.

Changelog

Added

  • [Connected Services] Added a 'Bluesky' connected service provider. For example, this allows monitoring an account's timeline and automating posts/replies.

Fixed

  • [Automations] Fixed an issue in record.changed automations where they weren't triggered for new attachment records.

  • [Email/Transports/Performance] Fixed an issue with slow SMTP performance when using Microsoft 365 Exchange accounts to send email. This had to do with the XOAUTH authentication method only being used after the PLAIN method timed out. This was a new regression in 11.0 after the migration from SwiftMailer to Symfony Mailer. Thanks to PassMark Software for reporting!

  • [Bots/Behaviors/Email] Fixed an issue with 'ticket.reply' auto-response drafts created by bot behaviors. These always included a 'move to' group/bucket based on the parent ticket. In rare situations, if the ticket bucket changed between the time when the draft was queued and when it was sent, the ticket would be inexplicably reverted back to the original bucket. Thanks to 1Password for reporting!