We’re going to send a test message from Cerb to the mail-tester.com service. Not only will this verify that your message was delivered properly, but it will also generate a deliverability score by testing your mail server configuration: SPF, DKIM, DMARC, reverse DNS (PTR), etc.

1. First, open a web browser to http://mail-tester.com.

   

2. Copy the destination email address that shows up on that page.

3. Open Cerb in another browser window or tab.

4. Navigate to Search » Tickets.

5. Click the (+) icon in the gray bar above the worklist.

6. Select a group and bucket to send From:.

7. Paste the destination email address from @mail-tester.com in the To: field.

8. In Subject:, type: This is a test of outgoing mail from Cerb

9. On the first line of the message, type: This is an outgoing message.

10. In Properties, below the message text, select Open for the status of the conversation.

11. Scroll down to the bottom of the popup window and click the Send Message button.

    

12. Switch back to the browser at mail-tester.com and click the blue Then Check Your Score button.

13. If everything goes well, you should see something like this:

    

If you received a less than perfect score, scroll down to see the details. You can make corrections, send another test message to the same email address, and then reload the results page.