Pricing
Deploy Cerb in the cloud or host it yourself. Try it free.
Seats determine the maximum number of distinct workers who can use Cerb at the same time. Non-overlapping shifts can share seats. There is no cost for retaining the full history of inactive or former workers.
Self-Hosted
- Your first self-hosted seat is free forever with no license or registration required. Register for a free 3-seat license for the current version.
- Self-hosted on your choice of infrastructure. We'll help you get installed.
- You're responsible for installation, upgrades, scaling, monitoring, security, and backups.
- Every member of your team can run free local copies of Cerb for testing, development, and staging.
- Your license never expires for versions released during your subscription.
- Academic institutions, non-profits, charities, and open source projects are eligible for additional seats or discounts.
- Downgrade to a community license from self-hosted or Cerb Cloud at any time and retain permanent free access to your data.
- Optional real-time enterprise support is available.
Cerb Cloud
- Start with a free trial and no time-limit as long as you're active.
- Highly available, secure, monitored, and scalable as a fully managed service.
- Instant access to the latest stable version with same-day urgent bug fixes.
- Automated, redundant, point-in-time backups with data recovery.
- Includes optional Cerb Cloud SMTP service for highly deliverable, high-volume outgoing mail (SPF, DKIM, DMARC).
- Includes optional Cerb Cloud MX service for instant delivery of inbound mail (POP3/IMAP is supported but not required).
- Includes hosting for unlimited community portals (conversational bots, Support Centers).
- Optionally bring your own domain name (e.g. support.example.com).
Frequently asked questions
What are seats?
Seats determine the maximum number of workers who can use Cerb at the same time.
For example, a team of 30 workers who are evenly split into three, non-overlapping shifts (morning, day, night) would only require 10 seats. That's the highest number of workers who would ever be logged in at the same time.
You aren't paying per worker account, so there isn't a penalty for inviting everyone to participate: full-time staff, part-time contributors, busy executives, interns, temps, contractors, partners, and volunteers.
Do you provide academic discounts?
Yes. We offer a 50% discount in support of academic institutions.
To qualify for an academic discount, institutions must be accredited by an agency recognized by the U.S. Department of Education (or their own national equivalent). All publicly funded K-12 and preschools automatically qualify.
Do you offer a discount to charities and non-profits?
Yes! To receive a free Cerb license with more than one seat, a charity or non-profit must have a charter that seeks to improve the public good and be registered as a 501(c)(3) organization (or their own national equivalent). The organization should be primarily funded through public donations or grants, and such contributions should be tax-deductible by the donors.
What qualifies an open source project for a free license donation?
To receive a free Cerb license with more than one seat, an open source project must have:
- A website explaining the purpose of the project
- 100% source code available in a public repository like GitHub
- A self-hosted option with an open source or fair-code license
An open source license must only be used for that purpose, and must not be mixed with other commercial activity.
Can I migrate between self-hosted and Cerb Cloud?
Yes! You can migrate your data between self-hosted and Cerb Cloud at any time. They are 100% compatible and the subscriptions are interchangeable.