Release announcements, helpful tips, and community discussion



Cerb (10.0.4) is a maintenance update released on June 22, 2021. It includes 10 minor features and fixes from community feedback covering the 10.0 update. You can follow these instructions to upgrade.

  • [Toolbars/UI] Fixed custom toolbar alignment issues on card popups.

  • [Toolbars/UI] In custom toolbars, improved the style on split buttons above code editors to be consistent.

  • [Automations] Fixed an issue with text:type:bool inputs in automations. A default:yes parameter always overwrote an explicit false value if default@bool: yes was used. The input was expecting text rather than a boolean. Thanks to @mryanb for reporting!

  • [Records/Search] Fixed an issue with record link filters when using the variation. The matching record label was only displayed if the record type had a name field. This now uses dictionaries for the uniform _label field. Thanks to @mryanb for reporting!

  • [Records/Dictionaries/Custom Fields] In record dictionaries, ‘Record Link’ custom field URIs now properly support key expansion. For instance, {{ticket.testFieldset_recordLink__label}}. Thanks to @mryanb for reporting!

  • [Cards/Toolbars] On record.card toolbars, the after:close@bool: yes option may now close the card popup when the interaction finishes. Thanks to @mryanb for the feature request!

  • [Worklists/Subtotals] On worklist subtotals, fixed an issue when grouping by a ‘Record Link’ custom field. This wasn’t showing the default ‘(no data)’ category.

  • [Worklist/Subtotals] Fixed an issue with subtotals on ticket worklists. When totaling by ‘Group’ or ‘Bucket’, blank categories were added for tickets with an invalid group.

  • [Search/Tickets] Fixed an issue with search filter autocompletion suggestions on ticket worklists when using PHP8. Thanks to @passmark for the report!

  • [Automations/Scripting] In automation scripting, added a new array_count_values() function. This takes an array of values as input, and returns an array with distinct values as keys and their count of occurrences. This function only works on arrays of strings or numbers. Thanks to 1Password for the feature request!