record.search: can be used to load records and make them available to an automation.

Find open tickets:

• automation
• policy

• 
  start:
    record.search:
      inputs:
        record_type: ticket
        record_query: status:o
      output: results
  
  

• 
  commands:
    record.search:
      deny/type@bool: {{inputs.record_type is not record type ('ticket')}}
      allow@bool: yes
  
  

Find workers active within the past 30 minutes:

• automation
• policy

• 
  start:
    record.search:
      inputs:
        record_type: worker
        record_query: isDisabled:no lastActivity:${when}
        record_query_params:
          when: -30 mins
      output: results
  
  

• 
  commands:
    record.search:
      deny/type@bool: {{inputs.record_type is not record type ('worker')}}
      allow@bool: yes