Archive a copy of all inbound mail Configure Cerb to archive a copy of all inbound mail. Autocomplete an email address by host When autocompleting an email address, you can start your search with @... Build a worklist of tickets owned or watched by me Learn how to use quick search to display your assignments and watched... Change editor line height Change any code editors maximum line height with Ctrl+Shift. Clear the server-side cache Cerb uses a server-side cache to speed up operations like database queries.... Drag and drop attachments Quickly attach files to messages by dragging and dropping them from your... Enable the default reports Cerb ships with several built-in reports that you can access from a... Estimate seat usage Estimate seat usage from activity log data. Identity problematic automations or behaviors Find automations or behaviors that invoke too often or take too long... Impersonate other workers as an administrator Administrators can impersonate other workers to assist with configuration or troubleshooting. Incremental quick search Add new filters to a worklist using quick search without replacing the... Initials in signatures Display initials for a worker's first or last name in their signature.... Lock worklist sorting Prevent workers from changing the sorting on a worklist. More efficient OR queries Ways to make search queries more efficient when using OR． Private shared workspaces with roles Use roles to share private workspaces with specific workers from different groups.... Quickly add or remove yourself as a watcher from worklists Learn how to quickly toggle your watcher subscriptions from a worklist. Quickly close popups Learn how to quickly close popups using a keyboard shortcut. Quickly create calendar events You can quickly create a new calendar event by clicking on the... Quickly delete quoted text while replying You can use the delete command in a reply to quickly remove... Recover your administrator account You can recover your administrator account by switching back to password authentication... Reflow quotes in a reply Design research shows that the ideal line length for human readers is... Remove assignments from deactivated workers Clear assignments on records owned by worker accounts that are deactivated. Use prompted placeholders in snippets Use prompted placeholders to personalize a snippet based on worker input.