Cerb is your supercharged team inbox.

Cerb fetches new messages from your team mailboxes and creates tickets. You can think of a ticket as a brief project based on a specific question or issue. The ticket’s profile page is a workspace that groups together email correspondence, comments, attachments, etc. Each ticket functions like a private mailing list. Any number of contacts can be added to a conversation as participants, and they will receive a copy of all outgoing email messages from your team.