| Name: | Cerb Core |
| Identifier (ID): | cerberusweb.core |
| Author: | Webgroup Media, LLC. |
| Path: | features/cerberusweb.core/ |
| Image: |  |
The core functionality of Cerb.
- Extensions
- Bot Action
- Bot Event
- Calendar Datasource
- Connected Service Provider
- Controller
- Custom Field Type
- Event Listener
- Http Request Listener
- Mail Transport Type
- Page Section
- Page Type
- Profile Tab Type
- Profile Widget Type
- Record Type
- Scheduled Job
- Search Schema
- Storage Schema
- Workspace Page Type
- Workspace Tab Type
- Workspace Widget Datasource
- Workspace Widget Type
Extensions
Bot Action
| Classifier Prediction | core.va.action.classifier_prediction |
| Create Attachment | core.va.action.create_attachment |
| Create Reminder | core.bot.action.create_reminder |
| Data Query | core.bot.action.data_query |
| Email Parser | core.bot.action.email_parser |
| Get time elapsed using calendar availability | core.bot.action.calculate_time_elapsed |
| HTTP Request | core.va.action.http_request |
| Package Import | core.bot.action.package.import |
| Record Create | core.bot.action.record.create |
| Record Delete | core.bot.action.record.delete |
| Record Retrieve | core.bot.action.record.retrieve |
| Record Search | core.bot.action.record.search |
| Record Update | core.bot.action.record.update |
| Record Upsert | core.bot.action.record.upsert |
| Schedule Proactive Interaction | core.bot.action.interaction_proactive.schedule |
| Service AWS Get Pre-signed URL | wgm.aws.bot.action.get_presigned_url |
Bot Event
| After message sent from group member | event.mail.after.sent.group |
| After message sent from worker | event.mail.after.sent |
| After ticket profile viewed by a worker | event.ticket.viewed.worker |
| Before message sent from group member | event.mail.sent.group |
| Before message sent from worker | event.mail.before.sent |
| Before new incoming message is accepted | event.mail.received.app |
| Conversation assigned in group | event.mail.assigned.group |
| Conversation closed in group | event.mail.closed.group |
| Conversation get interactions for worker | event.interactions.get.worker |
| Conversation handle interaction with worker | event.interaction.chat.worker |
| Conversation moved in group | event.mail.moved.group |
| Conversation with worker | event.message.chat.worker |
| Custom API request | event.api.custom_request |
| Dashboard get metric for widget | event.dashboard.widget.get_metric |
| Dashboard render widget | event.dashboard.widget.render |
| Data Query Datasource | event.data.query.datasource |
| Form interaction | event.form.interaction.worker |
| New comment on conversation in group | event.comment.ticket.group |
| New message added to ticket in this group | event.mail.received.group |
| New message added to ticket | event.mail.received |
| New message on a watched ticket | event.mail.received.watcher |
| New notification for me | event.notification.received.worker |
| New task created | event.task.created.worker |
| Record changed | event.record.changed |
| Record commented on | event.comment.created.worker |
| Record custom behavior on bot | event.macro.bot |
| Record custom behavior on calendar event | event.macro.calendar_event |
| Record custom behavior on calendar | event.macro.calendar |
| Record custom behavior on contact | event.macro.contact |
| Record custom behavior on email address | event.macro.address |
| Record custom behavior on group | event.macro.group |
| Record custom behavior on message | event.macro.message |
| Record custom behavior on notification | event.macro.notification |
| Record custom behavior on organization | event.macro.org |
| Record custom behavior on reminder | event.macro.reminder |
| Record custom behavior on task | event.macro.task |
| Record custom behavior on ticket | event.macro.ticket |
| Record custom behavior on worker | event.macro.worker |
| Recurrent behavior | event.behavior.recurrent |
| [DEPRECATED] [UI] During a message reply | event.mail.reply.during.ui.worker |
| [UI] Before composing a message reply | event.mail.reply.pre.ui.worker |
| [UI] Before composing a new message | event.mail.compose.pre.ui.worker |
| [UI] Record editor opened | event.ui.card.editor.opened.worker |
| [UI] Render record worklist | event.ui.worklist.render.worker |
| [UI] Respond to Ajax HTTP request | event.ajax.request |
Calendar Datasource
| Calendar | calendar.datasource.calendar |
| Worklist | calendar.datasource.worklist |
Connected Service Provider
| Amazon Web Services | cerb.service.provider.aws |
| Cerb API (Legacy Signatures) | cerb.service.provider.cerb.api.legacy |
| Facebook Pages | wgm.facebook.pages.service.provider |
| HTTP Basic Authentication | cerb.service.provider.http.basic |
| LDAP | cerb.service.provider.ldap |
| OAuth1 Provider | cerb.service.provider.oauth1 |
| OAuth2 Provider | cerb.service.provider.oauth2 |
| OpenID Connect Identity Provider | cerb.service.provider.oidc |
| SAML Identity Provider | cerb.service.provider.saml.idp |
| Token Bearer | cerb.service.provider.token.bearer |
Controller
| Avatars Controller | core.controller.avatars |
| Cerb Controller | core.controller.page |
| Debug Controller | core.controller.debug |
| Explorer Controller | core.controller.explorer |
| Files Controller | core.controller.files |
| Internal Controller | core.controller.internal |
| OAuth Controller | core.controller.oauth |
| Portal Controller | core.controller.portal |
| Resource Controller | core.controller.resource |
| SSO Controller | controller.sso |
| Scheduled Tasks (Cron) Controller | core.controller.cron |
| UI Controller | core.controller.ui |
Custom Field Type
| Latitude/Longitude | cerb.custom_field.geo.point |
Event Listener
| Cerb Event Listener | cerberusweb.listeners.event |
| Triggers Manager | cerberusweb.listeners.triggers |
Http Request Listener
| Core Helpdesk Tour | core.listeners.tour |
Mail Transport Type
| Null | core.mail.transport.null |
| SMTP | core.mail.transport.smtp |
Page Section
| Abstract Custom Record Section | core.page.profiles.abstract_custom_record |
| Address Section | core.page.profiles.address |
| Attachment Section | core.page.profiles.attachment |
| Authentication Section | core.page.setup.auth |
| Avatars Section | core.page.setup.avatars |
| Behavior Section | core.page.profiles.behavior |
| Bot Scripting Tester | core.page.setup.developers.bot_scripting_tester |
| Bot Section | core.page.profiles.bot |
| Branding Section | core.page.setup.branding |
| Bucket Section | core.page.profiles.bucket |
| Cache Section | core.page.setup.cache |
| Calendar Event Section | core.page.profiles.calendar_event |
| Calendar Recurring Profile Section | core.page.profiles.calendar_recurring_profile |
| Calendar Section | core.calendars.page.profiles.calendar |
| Classifier Class Section | core.page.profiles.classifier_class |
| Classifier Entity Section | core.page.profiles.classifier_entity |
| Classifier Example Section | core.page.profiles.classifier.example |
| Classifier Section | core.page.profiles.classifier |
| Comment Section | core.page.profiles.comment |
| Community Portal Section | core.page.profiles.community_tool |
| Connected Account Section | core.page.profiles.connected_account |
| Connected Service Section | core.page.profiles.connected_service |
| Contact Section | core.page.profiles.contact |
| Currency Section | core.page.profiles.currency |
| Custom Field Section | core.page.profiles.custom_field |
| Custom Fields Section | core.page.setup.fields |
| Custom Fieldset Section | core.page.profiles.custom_fieldset |
| Custom Record Section | core.page.profiles.custom_record |
| Data Query Builder | core.page.setup.developers.data_query_builder |
| Data Query Tester | core.page.setup.developers.data_query_tester |
| Draft Section | core.page.profiles.draft |
| Email Signature Section | core.page.profiles.email_signature |
| File Bundle Section | core.page.profiles.file_bundle |
| Gpg Public Key Section | core.page.profiles.gpg_public_key |
| Group Section | core.page.profiles.group |
| HTML Template Section | core.page.profiles.mail_html_template |
| Incoming Mail Section | core.page.setup.mail_incoming |
| Internal Section Calendars | core.internal.section.calendars |
| Internal Section Custom Fieldsets | core.internal.section.custom_fieldsets |
| Internal Section Skills | core.internal.section.skills |
| Internal Section Watchers | core.internal.section.watchers |
| Internal Section Workspaces | core.internal.section.workspaces |
| License Section | core.page.setup.license |
| Localization Section | core.page.setup.localization |
| Mail Transport Section | core.page.profiles.mail_transport |
| Mailbox Account Section | core.page.profiles.mailbox |
| OAuth App Section | core.page.profiles.oauth_app |
| OAuth2 Token Generator | core.page.setup.developers.oauth2_token_generator |
| Organization Section | core.page.profiles.organization |
| Outgoing Mail Section | core.page.setup.mail_outgoing |
| Package Import Section | core.page.setup.package.import |
| Package Library Section | core.page.setup.package.library |
| Package Section | core.page.profiles.package_library |
| Plugin Library Section | core.page.setup.plugin_library |
| Plugins Section | core.page.setup.plugins |
| Profile Tab Section | core.page.profiles.profile_tab |
| Profile Widget Section | core.page.profiles.profile_widget |
| Records Section | core.page.setup.records |
| Reminder Section | core.page.profiles.reminder |
| Role Section | core.page.profiles.role |
| Saved Search Section | core.page.profiles.context_saved_search |
| Scheduled Behavior Section | core.page.profiles.scheduled_behavior |
| Scheduled Behavior Section | core.page.setup.scheduled_behavior |
| Scheduler Section | core.page.setup.scheduler |
| Search Section | core.page.setup.search |
| Security Section | core.page.setup.security |
| Sessions Section | core.page.setup.sessions |
| Skill Section | core.page.profiles.skill |
| Skills Section | core.page.setup.skills |
| Skillset Section | core.page.profiles.skillset |
| Snippet Section | core.page.profiles.snippet |
| Snippets Section | core.page.setup.snippets |
| Storage Attachments Section | core.page.setup.storage_attachments |
| Storage Content Section | core.page.setup.storage_content |
| Storage Profiles Section | core.page.setup.storage_profiles |
| Task Section | core.page.profiles.task |
| Team Section | core.page.setup.team |
| Ticket Section | core.page.profiles.ticket |
| Worker Section | core.page.profiles.worker |
| Workspace List Section | core.page.profiles.workspace_list |
| Workspace Page Section | core.page.profiles.workspace_page |
| Workspace Tab Section | core.page.profiles.workspace_tab |
| Workspace Widget Section | core.page.profiles.workspace_widget |
Page Type
| Contacts Page | core.page.contacts |
| Custom Pages | core.page.pages |
| Display Ticket Page | core.page.display |
| Profiles Pages | core.page.profiles |
| Search Page | core.page.search |
| Setup Page | core.page.configuration |
| Signin Page | core.page.signin |
| Tickets Page | core.page.tickets |
| Welcome Page | core.page.welcome |
Profile Tab Type
| Dashboard | cerb.profile.tab.dashboard |
| Portal Configure | cerb.profile.tab.portal.config |
| Portal Deploy | cerb.profile.tab.portal.deploy |
| Worker Settings | cerb.profile.tab.worker.settings |
Profile Widget Type
| Behavior Tree | cerb.profile.tab.widget.behavior.tree |
| Calendar Availability | cerb.profile.tab.widget.calendar.availability |
| Calendar | cerb.profile.tab.widget.calendar |
| Chart: Categories | cerb.profile.tab.widget.chart.categories |
| Chart: Pie | cerb.profile.tab.widget.chart.pie |
| Chart: Scatterplot | cerb.profile.tab.widget.chart.scatterplot |
| Chart: Table | cerb.profile.tab.widget.chart.table |
| Chart: Time Series | cerb.profile.tab.widget.chart.time_series |
| Comments | cerb.profile.tab.widget.comments |
| Custom | cerb.profile.tab.widget.bot |
| Data Query Visualization | cerb.profile.tab.widget.visualization |
| Form Interaction | cerb.profile.tab.widget.form_interaction |
| HTML/Javascript | cerb.profile.tab.widget.html |
| Map: Geo Points | cerb.profile.tab.widget.map.geopoints |
| Record Fields | cerb.profile.tab.widget.fields |
| Responsibilities | cerb.profile.tab.widget.responsibilities |
| Sheet | cerb.profile.tab.widget.sheet |
| Ticket Conversation | cerb.profile.tab.widget.ticket.convo |
| Ticket Spam Analysis | cerb.profile.tab.widget.ticket.spam_analysis |
| Worklist | cerb.profile.tab.widget.worklist |
Record Type
| Activity Log | cerberusweb.contexts.activity_log |
| Application | cerberusweb.contexts.app |
| Attachment | cerberusweb.contexts.attachment |
| Behavior Scheduled | cerberusweb.contexts.behavior.scheduled |
| Behavior | cerberusweb.contexts.behavior |
| Bot | cerberusweb.contexts.bot |
| Bucket | cerberusweb.contexts.bucket |
| Calendar Event | cerberusweb.contexts.calendar_event |
| Calendar Recurring Event | cerberusweb.contexts.calendar_event.recurring |
| Calendar | cerberusweb.contexts.calendar |
| Classifier Classification | cerberusweb.contexts.classifier.class |
| Classifier Entity | cerberusweb.contexts.classifier.entity |
| Classifier Example | cerberusweb.contexts.classifier.example |
| Classifier | cerberusweb.contexts.classifier |
| Comment | cerberusweb.contexts.comment |
| Connected Account | cerberusweb.contexts.connected_account |
| Connected Service | cerberusweb.contexts.connected_service |
| Contact | cerberusweb.contexts.contact |
| Currency | cerberusweb.contexts.currency |
| Custom Field | cerberusweb.contexts.custom_field |
| Custom Fieldset | cerberusweb.contexts.custom_fieldset |
| Custom Record | cerberusweb.contexts.custom_record |
| Draft | cerberusweb.contexts.mail.draft |
| Email Address | cerberusweb.contexts.address |
| Email Signature | cerberusweb.contexts.email.signature |
| Email Template | cerberusweb.contexts.mail.html_template |
| Email Transport | cerberusweb.contexts.mail.transport |
| File Bundle | cerberusweb.contexts.file_bundle |
| Group | cerberusweb.contexts.group |
| Mailbox Account | cerberusweb.contexts.mailbox |
| Message | cerberusweb.contexts.message |
| Notification | cerberusweb.contexts.notification |
| OAuth App | cerberusweb.contexts.oauth.app |
| Organization | cerberusweb.contexts.org |
| Package | cerberusweb.contexts.package.library |
| Portal | cerberusweb.contexts.portal |
| Profile Tab | cerberusweb.contexts.profile.tab |
| Profile Widget | cerberusweb.contexts.profile.widget |
| Public Key | cerberusweb.contexts.gpg_public_key |
| Reminder | cerberusweb.contexts.reminder |
| Role | cerberusweb.contexts.role |
| Saved Search | cerberusweb.contexts.context.saved.search |
| Skill | cerberusweb.contexts.skill |
| Skillset | cerberusweb.contexts.skillset |
| Snippet | cerberusweb.contexts.snippet |
| Task | cerberusweb.contexts.task |
| Ticket | cerberusweb.contexts.ticket |
| Worker | cerberusweb.contexts.worker |
| Workspace Page | cerberusweb.contexts.workspace.page |
| Workspace Tab | cerberusweb.contexts.workspace.tab |
| Workspace Widget | cerberusweb.contexts.workspace.widget |
| Workspace Worklist | cerberusweb.contexts.workspace.list |
Scheduled Job
| Bot Scheduled Behavior | cron.bot.scheduled_behavior |
| Heartbeat | cron.heartbeat |
| Inbound Email Message Processor | cron.parser |
| Mail Queue Processor | cron.mail_queue |
| Mailbox Checker and Email Downloader | cron.mailbox |
| Maintenance | cron.maint |
| Packages Importer | cron.packages |
| Reminders | cron.reminders |
| Search Indexer | cron.search |
| Storage Manager | cron.storage |
Search Schema
| Comment Content | cerberusweb.search.schema.comment_content |
| Contacts | cerb.search.schema.contact |
| Email Addresses | cerb.search.schema.address |
| Message Content | cerberusweb.search.schema.message_content |
| Organizations | cerb.search.schema.org |
| Plugin Library | cerb.search.schema.plugin_library |
| Snippets | cerb.search.schema.snippet |
| Workers | cerb.search.schema.worker |
Storage Schema
| Attachments | cerberusweb.storage.schema.attachments |
| Avatars | cerberusweb.storage.schema.context_avatar |
| Message Content | cerberusweb.storage.schema.message_content |
Workspace Page Type
| Workspace | core.workspace.page.workspace |
Workspace Tab Type
| Dashboard | core.workspace.tab.dashboard |
| Worklists | core.workspace.tab.worklists |
Workspace Widget Datasource
| Bot Behavior | core.workspace.widget.datasource.bot |
| Data Query | cerb.workspace.widget.datasource.data_query |
| Manual Input | core.workspace.widget.datasource.manual |
| URL | core.workspace.widget.datasource.url |
| Worklist (Metric) | core.workspace.widget.datasource.worklist.metric |
| Worklist (Series) | core.workspace.widget.datasource.worklist.series |
Workspace Widget Type
| (Deprecated) HTML/Javascript | core.workspace.widget.custom_html |
| (Deprecated) Line/Bar Chart | core.workspace.widget.chart |
| (Deprecated) Pie Chart | core.workspace.widget.pie_chart |
| (Deprecated) Scatterplot | core.workspace.widget.scatterplot |
| (Deprecated) Subtotals | core.workspace.widget.subtotals |
| Bot Behavior Tree | cerb.workspace.widget.behavior.tree |
| Bot Custom Widget | core.workspace.widget.bot |
| Calendar | core.workspace.widget.calendar |
| Chart: Categories | cerb.workspace.widget.chart.categories |
| Chart: Pie | cerb.workspace.widget.chart.pie |
| Chart: Scatterplot | cerb.workspace.widget.chart.scatterplot |
| Chart: Table | cerb.workspace.widget.chart.table |
| Chart: Time Series | cerb.workspace.widget.chart.timeseries |
| Clock | core.workspace.widget.clock |
| Countdown | core.workspace.widget.countdown |
| Counter | core.workspace.widget.counter |
| Form Interaction | core.workspace.widget.form_interaction |
| Gauge | core.workspace.widget.gauge |
| Map: Geo Points | cerb.workspace.widget.map.geopoints |
| Record Fields | core.workspace.widget.record.fields |
| Sheet | core.workspace.widget.sheet |
| Worklist | core.workspace.widget.worklist |