Cerb gives human + AI teams shared inboxes for any work that arrives – routed, automated, integrated with anything, and handed to a person or an AI teammate who sees it through. It's built on shared mailboxes, worklists and automation, and ships with a built-in harness for building AI teammates, each with its own mix of skills, tools, and knowledge.
An agent sits beside your mail replies, your worklists, your automation editor and your command bar – every surface Cerb has – from the moment you install it. It reads whatever you have open and works on it with you, rather than describing a change and leaving you to make it. The mix ships with the product: Cerb's own documentation arrives as an agent filesystem, alongside a volume of skills covering automations, scripting, search, records, data queries, icons and replies, and a terminal into the platform so an agent can look up the record types and fields your installation actually has rather than guessing at them. The model is yours to choose – an agent model is an ordinary record holding a provider, its credentials, an endpoint, and what that model is good at, and pointing one at a machine under your desk works the same way as any hosted provider.
None of it is a chat window bolted onto the side. An agent in Cerb is a worker record, so it can own a ticket, be @mentioned, join a group and hold its own API credentials, exactly like the people it works alongside.
All of that sits on what Cerb has been for twenty-four years. Shared mailboxes become records you can search, filter, chart and automate against, and everything else your team keeps can become a record too. Worklists and charts run over any of it, and the automations tying it together are written in a language called KATA.
Standing the whole thing up takes four commands, a guided installer, and one form to connect a mailbox. Self-hosting Cerb is free, forever – unlimited workers, unlimited seats, no license key and no registration. A free installation runs three concurrency slots, which is every feature in the product, just less of it running at once. A subscription lifts that ceiling.
