Docs »

Plugins »

Bot Behaviors

Name: Bot Behaviors
Identifier (ID): cerb.behaviors.legacy
Author: Webgroup Media, LLC.
Path: plugins/cerb.behaviors.legacy/
Status: Deprecated

The legacy bot behaviors have been replaced by automations. They will be removed in a future version.

Extensions

Bot Action

Automation core.bot.action.automation
Create Attachment core.va.action.create_attachment
Create Reminder core.bot.action.create_reminder
Data Query core.bot.action.data_query
Email Parser core.bot.action.email_parser
Get time elapsed using calendar availability core.bot.action.calculate_time_elapsed
HTTP Request core.va.action.http_request
Package Import core.bot.action.package.import
PGP Encrypt core.bot.action.pgp.encrypt
Record Create core.bot.action.record.create
Record Delete core.bot.action.record.delete
Record Retrieve core.bot.action.record.retrieve
Record Search core.bot.action.record.search
Record Update core.bot.action.record.update
Record Upsert core.bot.action.record.upsert
Schedule Proactive Interaction core.bot.action.interaction_proactive.schedule
Service AWS Get Pre-signed URL wgm.aws.bot.action.get_presigned_url

Bot Event

After message sent from group member (Legacy) event.mail.after.sent.group
After message sent from worker (Legacy) event.mail.after.sent
Before composing a message reply [DEPRECATED] event.mail.reply.pre.ui.worker
Before composing a new message [DEPRECATED] event.mail.compose.pre.ui.worker
Before message sent by group member (Legacy) event.mail.sent.group
Before message sent by worker (Legacy) event.mail.before.sent
Chat with worker (Legacy) event.message.chat.worker
Custom API request (Legacy) event.api.custom_request
Dashboard get metric for widget (Legacy) event.dashboard.widget.get_metric
Dashboard render widget (Legacy) event.dashboard.widget.render
Data query datasource (Legacy) event.data.query.datasource
Filter new incoming message (Legacy) event.mail.received.app
Form interaction (Legacy) event.form.interaction.worker
Get chat interactions for worker (Legacy) event.interactions.get.worker
Handle chat interaction with worker (Legacy) event.interaction.chat.worker
New comment on ticket in group (Legacy) event.comment.ticket.group
New message added to ticket (Legacy) event.mail.received
New message added to ticket in group (Legacy) event.mail.received.group
New message on a watched ticket (Legacy) event.mail.received.watcher
New notification for me (Legacy) event.notification.received.worker
New task created (Legacy) event.task.created.worker
Record changed (Legacy) event.record.changed
Record commented on (Legacy) event.comment.created.worker
Record custom behavior on bot (Legacy) event.macro.bot
Record custom behavior on calendar (Legacy) event.macro.calendar
Record custom behavior on calendar event (Legacy) event.macro.calendar_event
Record custom behavior on contact (Legacy) event.macro.contact
Record custom behavior on email address (Legacy) event.macro.address
Record custom behavior on group (Legacy) event.macro.group
Record custom behavior on message (Legacy) event.macro.message
Record custom behavior on notification (Legacy) event.macro.notification
Record custom behavior on organization (Legacy) event.macro.org
Record custom behavior on reminder (Legacy) event.macro.reminder
Record custom behavior on task (Legacy) event.macro.task
Record custom behavior on ticket (Legacy) event.macro.ticket
Record custom behavior on worker (Legacy) event.macro.worker
Record worklist rendered (Legacy) event.ui.worklist.render.worker
Recurrent behavior (Legacy) event.behavior.recurrent
Respond to Ajax HTTP request event.ajax.request
Ticket assigned in group (Legacy) event.mail.assigned.group
Ticket closed in group (Legacy) event.mail.closed.group
Ticket moved in group (Legacy) event.mail.moved.group
Ticket profile viewed by a worker (Legacy) event.ticket.viewed.worker

Card Widget Type

Behavior Tree cerb.card.widget.behavior.tree

Event Listener

Event Listener cerb.behaviors.legacy.listener
Triggers Manager cerberusweb.listeners.triggers

Page Section

Behavior Section core.page.profiles.behavior
Bot Section core.page.profiles.bot
Export Bots core.page.setup.developers.export.bots
Scheduled Behavior Section core.page.profiles.scheduled_behavior

Profile Widget Type

Behavior Tree cerb.profile.tab.widget.behavior.tree
Custom (Deprecated) cerb.profile.tab.widget.bot

Record Type

Behavior cerberusweb.contexts.behavior
Behavior Scheduled cerberusweb.contexts.behavior.scheduled
Bot cerberusweb.contexts.bot

Rest API Controller

Bots cerberusweb.rest.controller.bots

Scheduled Job

Bot Scheduled Behavior cron.bot.scheduled_behavior

Workspace Widget Datasource

Bot Behavior (Legacy) core.workspace.widget.datasource.bot

Workspace Widget Type

Bot Behavior Tree cerb.workspace.widget.behavior.tree
Bot Custom Widget (Deprecated) core.workspace.widget.bot