The email.parse: command parses a MIME-encoded email message into a ticket.
start: email.parse/parse: output: results inputs: message@text: From: firstname.lastname@example.org To: email@example.com Subject: This is an example This is an example message. on_simulate: set: results: _context: ticket id@int: 123 on_success: return: ticket_id@key: results:id
||A MIME-encoded email message as a text block. At minimum this should contain headers, a blank line, and a plaintext body.|
Save the results in this placeholder.
The commands to run during simulation instead of parsing the email.
If omitted, the email is parsed during simulation.
The commands to run on success.
output: placeholder receives a ticket dictionary.
output: placeholder receives a dictionary with these keys:
||The error message.|