record.viewed
record.viewed automation events are invoked after a worker views a record profile.
Placeholders
The automation event dictionary starts with the following values:
| Key | Type | Notes |
|---|---|---|
record_* |
record | The viewed record dictionary. Supports key expansion. |
worker_* |
record | The current worker dictionary. Supports key expansion. |
Outputs
(none)
Legacy behaviors
When both automations and legacy bot behaviors are active on the record.viewed event, they run in this order based on automation priority:
| Priority | Execution order |
|---|---|
| 0–127 | Automation runs before legacy behaviors |
| 128–255 | Automation runs after legacy behaviors |
This ordering was introduced in 11.1.8. Prior to that version, automations always ran before legacy behaviors regardless of priority.