The records.worklist toolbar is displayed below worklists.

Configuration

Navigate to Search » Toolbars.

Edit the record for records.worklist.



interaction/customExplore:
  label: custom explore
  icon: play-button
  uri: cerb:automation:cerb.worklist.buttons.explore
  inputs:
    open_new_tab: yes
  class: action-always-show

The following placeholders are available in KATA:

Key
`worklist_record_type`	The record type of the worklist (e.g. ticket).
`worklist_id`	The id of the worklist (e.g. cust_1234).
`worklist_query`	The query of the worklist (e.g. status:o group:Support).
`worklist_query_required`	The required query of the worklist (e.g. status:o group:Support).
`worklist_page`	The current page of the worklist (e.g. 2).
`worklist_limit`	The number of records per worklist page (e.g. 25).
`worker_*`	The active worker record. Supports key expansion.

Override built-in functionality by naming an interaction one of these:

Key
`interaction/explore:`	Replace the default ‘explore’ button below worklists with a custom interaction.

Interactions

Caller: cerb.toolbar.records.worklist

Inputs

The following caller_params are passed to the interaction:

Key	Type
`worklist_id`	string	The ID of the displayed worklist.
`worklist_record_type`	string	The record type of the displayed worklist.
`selected_record_ids`	array	An array of selected record IDs in the worklist (if any).

Output

The caller expects no outputs.

after:

Key	Type
`refresh_worklist@bool:`	boolean	Refresh the worklist after the interaction ends