This occurs after merge mapping. A worker must still have permission to merge records in one of their roles.
This uses events KATA, and the first automation to return: is used.
For instance, a policy could require that tickets can only be merged if they share the same group or participants.
The automation event dictionary starts with the following values:
|The record type being merged.
|An array of record dictionaries to be merged.
|An array of record IDs being merged into
|The destination record ID the
source_ids will be merged into.
|The current worker dictionary. Supports key expansion.
|If set, the merge is denied, and this key’s value is the displayed error message. If omitted the merge is allowed.