Worklist Records
worklist.records
worklist.records data queries retrieve record dictionaries with a search query.
type:worklist.records
of:ticket
expand:[group_,custom_]
query:(
status:open
limit:10
sort:-updated
)
format:dictionaries
of:
The of: key specifies the type of records to retrieve.
of:ticket
query:
The query: key specifies the query for filtering the results.
query.required:
The query.required: key specifies the required query for filtering the results. This is used to set the scope and should never contain placeholders with user input.
expand:
The expand: key specifies which key paths should be expanded in the results.
expand:[custom_,group_,owner_]
page:
The page: key specifies the page to return. Pages numbering is zero-based. This is used by functionality like sheets.
timeout:
The time limit of the query in milliseconds (0-60000). Default: 20000.
format:
The worklist results can be returned in these formats:
- dictionaries (default) returns a table-based format suitable for sheets and API results.
Examples
Return a stacked bar chart of tickets by owner by status
type:worklist.records
of:ticket
query:(status:open owner.id:me)
expand:[group_,owner_]
format:dictionaries
