Mail Routing Rule
| Name (singular): | Email Routing Rule |
| Name (plural): | Email Routing Rules |
| Alias (uri): | mail_routing_rule |
| Identifier (ID): | cerb.contexts.mail.routing.rule |
Usage tracking
Mail Routing Rule worklists offer a 'Usage' sparklines column charting rule matches, with a 2h/1d/30d range toggle. A matching usage: quick search filter queries the same data – for instance, usage:(since:today).
Records API
These fields are available in the Records API and packages:
| Req'd | Field | Type | Notes |
|---|---|---|---|
is_disabled |
boolean | ||
links |
links | An array of record type:id tuples to link to. Prefix with - to unlink. |
|
| x | name |
text | The name of this email routing rule |
priority |
number | (0-255) | |
routing_kata |
text | ||
updated_at |
timestamp | The date/time when this record was last modified | |
workflow_id |
number |
Dictionary Placeholders
These placeholders are available in dictionaries for automations, snippets, and API responses:
| Field | Type | Description |
|---|---|---|
_context |
text | Record type extension ID |
_label |
text | Label |
_type |
text | Record type alias |
created_at |
date | Created |
id |
number | Id |
name |
text | Name |
priority |
text | Priority |
record_url |
text | Record Url |
routing_kata |
text | Routing Kata |
updated_at |
date | Updated |
workflow_id |
number | Common.workflow.id |
These optional placeholders are also available with key expansion in dictionaries and the API:
| Field | Type | Description |
|---|---|---|
comment_count |
number | Comment count on the record |
comments |
comments | Comments |
custom_<id> |
mixed | Custom Fields |
links |
links | Links |
Search Query Fields
These filters are available in mail routing rule search queries:
| Field | Type | Description |
|---|---|---|
created: |
date | Created |
fieldset: |
record | Fieldset |
id: |
number | Id |
isDisabled: |
boolean | Disabled |
links: |
links | Record Links |
name: |
text | Name |
priority: |
number | Priority |
updated: |
date | Updated |
workflow.id: |
chooser | Workflow |
Worklist Columns
These columns are available on mail routing rule worklists:
| Column | Description |
|---|---|
cf_<id> |
Custom Field |
m_created_at |
Created |
m_id |
Id |
m_is_disabled |
Disabled |
m_name |
Name |
m_priority |
Priority |
m_updated_at |
Updated |
m_workflow_id |
Workflow |