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Mail Routing Rule

Name (singular): Email Routing Rule
Name (plural): Email Routing Rules
Alias (uri): mail_routing_rule
Identifier (ID): cerb.contexts.mail.routing.rule

Records API

These fields are available in the Records API and packages:

Req’d Field Type Notes
  is_disabled boolean  
  links links An array of record type:id tuples to link to. Prefix with - to unlink.
x name text The name of this email routing rule
  priority number (0-255)
  routing_kata text  
  updated_at timestamp The date/time when this record was last modified
  workflow_id number  

Dictionary Placeholders

These placeholders are available in dictionaries for automations, snippets, and API responses:

Field Type Description
_context text Record type extension ID
_label text Label
_type text Record type alias
created_at date Created
id number Id
name text Name
priority text Priority
record_url text Record Url
routing_kata text Routing Kata
updated_at date Updated
workflow_id number Common.workflow.id

These optional placeholders are also available with key expansion in dictionaries and the API:

Field Type Description
comment_count number Comment count on the record
comments comments Comments
custom_<id> mixed Custom Fields
links links Links

Search Query Fields

These filters are available in mail routing rule search queries:

Field Type Description
created: date Created
fieldset: record Fieldset
id: number Id
isDisabled: boolean Disabled
links: links Record Links
name: text Name
priority: number Priority
updated: date Updated
workflow.id: chooser Workflow

Worklist Columns

These columns are available on mail routing rule worklists:

Column Description
cf_<id> Custom Field
m_created_at Created
m_id Id
m_is_disabled Disabled
m_name Name
m_priority Priority
m_updated_at Updated
m_workflow_id Workflow