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Feedback

Name (singular): Feedback
Name (plural): Feedback
Alias (uri): feedback
Identifier (ID): cerberusweb.contexts.feedback

Records API

These fields are available in the Records API and packages:

Req’d Field Type Notes
  author_id number The ID of the email address of the feedback author
  created timestamp The date/time when this record was created
  links links An array of record type:id tuples to link to. Prefix with - to unlink.
x quote_mood_id number 0 (neutral), 1 (praise), 2 (criticism)
x quote_text text The feedback content
  url url (optional) The URL where the feedback was received
  worker_id number The ID of the worker who captured the feedback

Dictionary Placeholders

These placeholders are available in dictionaries for bot behaviors, snippets, and API responses:

Field Type Description
_label text Label
author_ record Author
created date Log Date
id number Id
quote_mood text Mood
quote_text text Quote
url text Link
worker_ record Worker

These optional placeholders are also available with key expansion in dictionaries and the API:

Field Type Description
comments comments Comments
custom_<id> mixed Custom Fields
links links Links
watchers watchers Watchers

Search Query Fields

These filters are available in feedback search queries:

Field Type Description
created: date Log Date
email: record Email
email.id: chooser Author Email
fieldset: record Fieldset
id: number Id
links: links Record Links
mood: text Mood
quote: text Quote
watchers: watchers Watchers
worker: record Worker

Worklist Columns

These columns are available on feedback worklists:

Column Description
cf_<id> Custom Field
f_log_date Log Date
f_quote_mood Mood
f_quote_text Quote
f_source_url Link
f_worker_id Created By