Name (singular): Queue
Name (plural): Queues
Alias (uri): queue
Identifier (ID): cerb.contexts.queue

Records API

These fields are available in the Records API and packages:

Req’d Field Type Notes
  created_at timestamp The date/time when this record was created
  links links An array of record type:id tuples to link to. Prefix with - to unlink.
x name text The name of this queue
  updated_at timestamp The date/time when this record was last modified

Dictionary Placeholders

These placeholders are available in dictionaries for automations, snippets, and API responses:

Field Type Description
_context text Record type extension ID
_label text Label
_type text Record type alias
created_at date Created
id number Id
name text Name
record_url text Record Url
updated_at date Updated

These optional placeholders are also available with key expansion in dictionaries and the API:

Field Type Description
comment_count number Comment count on the record
comments comments Comments
custom_<id> mixed Custom Fields
links links Links
watchers watchers Watchers

Search Query Fields

These filters are available in queue search queries:

Field Type Description
created: date Created
fieldset: record Fieldset
id: number Id
links: links Record Links
name: text Name
updated: date Updated
watchers: record Watchers

Worklist Columns

These columns are available on queue worklists:

Column Description
cf_<id> Custom Field
q_created_at Created
q_id Id
q_name Name
q_updated_at Updated