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Contact

Name (singular): Contact
Name (plural): Contacts
Alias (uri): contact
Identifier (ID): cerberusweb.contexts.contact

Records API

These fields are available in the Records API and packages:

Req’d Field Type Notes
  dob text Date of birth: YYYY-MM-DD
  email text Email address (e.g. customer@example.com); alternative to email_id
  email_id number ID of this contact’s primary email address
x first_name text Given name
  gender text Gender: F (female), M (male), or blank
  image image The profile image, base64-encoded in data URI format
  language text Language: en_US
  last_login_at timestamp Date of their last community portal login
  last_name text Surname
  links links An array of record type:id tuples to link to. Prefix with - to unlink.
  location text Location (e.g. Los Angeles, California, USA)
  mobile text Mobile number
  org text Organization (e.g. Fiaflux Software); alternative to org_id
  org_id number ID of this contact’s organization
  phone text Phone number
  timezone text Timezone (e.g. America/Los_Angeles)
  title text Job title / Position
  username text Username for public display

Dictionary Placeholders

These placeholders are available in dictionaries for bot behaviors, snippets, and API responses:

Field Type Description
_context text Record type extension ID
_label text Label
_type text Record type alias
dob text Date Of Birth
email_ record Email
first_name text First Name
gender text Gender
id number Id
language text Language
last_login_at date Last Login
last_name text Last Name
location text Location
mobile text Mobile
name text Name
org_ record Org
phone text Phone
record_url text Record Url
timezone text Timezone
title text Title
updated_at date Updated
username text Username

These optional placeholders are also available with key expansion in dictionaries and the API:

Field Type Description
comments comments Comments
custom_<id> mixed Custom Fields
emails records Email Addresses
last_recipient_message record Latest Message Received
last_sender_message record Latest Message Sent
links links Links
watchers watchers Watchers

Search Query Fields

These filters are available in contact search queries:

Field Type Description
alias: virtual Aliases
comments: fulltext Comment Content
created: date Created
email: record Email
email.id: chooser Email
fieldset: record Fieldset
firstName: text First Name
gender: text Gender
id: number Id
lang: text Language
lastLogin: date Last Login
lastName: text Last Name
links: links Record Links
org: record Org
org.id: chooser Organization
timezone: text Timezone
updated: date Updated
watchers: watchers Watchers

Worklist Columns

These columns are available on contact worklists:

Column Description
c_created_at Created
c_dob D.o.b.
c_first_name First Name
c_gender Gender
c_id Id
c_language Language
c_last_login_at Last Login
c_last_name Last Name
c_location Location
c_mobile Mobile
c_org_id Organization
c_phone Phone
c_primary_email_id Email
c_timezone Timezone
c_title Title
c_updated_at Updated
c_username Username
cf_<id> Custom Field