Name (singular): |
Knowledgebase Category |
Name (plural): |
Knowledgebase Categories |
Alias (uri): |
kb_category |
Identifier (ID): |
cerberusweb.contexts.kb_category |
Records API
These fields are available in the Records API and packages:
Req’d |
Field |
Type |
Notes |
|
links |
links |
An array of record type:id tuples to link to. Prefix with - to unlink. |
x |
name |
text |
The name of this knowledgebase category |
|
parent_id |
number |
The ID of the parent category; if 0 this is a top-level topic |
|
updated_at |
timestamp |
The date/time when this record was last modified |
Dictionary Placeholders
These placeholders are available in dictionaries for automations, snippets, and API responses:
Field |
Type |
Description |
_context |
text |
Record type extension ID |
_label |
text |
Label |
_type |
text |
Record type alias |
id |
number |
Id |
name |
text |
Name |
parent_id |
number |
Parent |
updated_at |
date |
Updated |
These optional placeholders are also available with key expansion in dictionaries and the API:
Search Query Fields
These filters are available in knowledgebase category search queries:
Worklist Columns
These columns are available on knowledgebase category worklists:
Column |
Description |
cf_<id> |
Custom Field |
katc_article_id |
Knowledgebase Article |
kbc_id |
Id |
kbc_name |
Name |
kbc_parent_id |
Parent |
kbc_updated_at |
Updated |