Email Inbound Log

Name (singular):	Email Inbound Log
Name (plural):	Email Inbound Logs
Alias (uri):	mail_inbound_log
Identifier (ID):	cerb.contexts.mail.inbound.log

Records API
Dictionary Placeholders
Search Query Fields
Worklist Columns

Records API

These fields are available in the Records API and packages:

Req’d	Field	Type	Notes
	`created_at`	timestamp	The date/time when this record was created
	`events_log_json`	text
	`from_id`	number
	`header_message_id`	text
	`links`	links	An array of record `type:id` tuples to link to. Prefix with `-` to unlink.
	`mailbox_id`	number
	`message_id`	number
	`parse_time_ms`	number	(0-4294967296)
	`status_id`	number	(0-2)
	`status_message`	text
	`subject`	text
	`ticket_id`	number
	`to`	text

Dictionary Placeholders

These placeholders are available in dictionaries for automations, snippets, and API responses:

Field	Type	Description
`_context`	text	Record type extension ID
`_label`	text	Label
`_type`	text	Record type alias
`created_at`	date	Created
`header_message_id`	text	Header Message-Id
`id`	number	Id
`parse_time_ms`	number	Parse Time (Ms)
`record_url`	text	Record Url
`status_id`	number	Status
`status_message`	text	Status Message
`subject`	text	Subject
`to`	text	To

These optional placeholders are also available with key expansion in dictionaries and the API:

Field	Type	Description
`comment_count`	number	Comment count on the record
`comments`	comments	Comments
`custom_<id>`	mixed	Custom Fields
`events_log`	object[]	Events Log
`links`	links	Links

Search Query Fields

These filters are available in email inbound log search queries:

Field	Type	Description
`created:`	date	Created
`fieldset:`	record	Fieldset
`from:`	record	From
`from.id:`	chooser	From
`header.messageId:`	text	Header Message-Id
`id:`	number	Id
`links:`	links	Record Links
`mailbox:`	record	Mailbox
`mailbox.id:`	chooser	Mailbox
`message:`	record	Message
`message.id:`	chooser	Message
`parseTime.ms:`	number	Parse Time (Ms)
`status:`	virtual	Status
`status.message:`	text	Status Message
`subject:`	text	Subject
`ticket:`	record	Ticket
`ticket.id:`	chooser	Ticket
`to:`	text	To

Worklist Columns

These columns are available on email inbound log worklists:

Column	Description
`cf_<id>`	Custom Field
`m_created_at`	Created
`m_from_id`	From
`m_header_message_id`	Header Message-Id
`m_id`	Id
`m_mailbox_id`	Mailbox
`m_message_id`	Message
`m_parse_time_ms`	Parse Time (Ms)
`m_status_id`	Status
`m_status_message`	Status Message
`m_subject`	Subject
`m_ticket_id`	Ticket
`m_to`	To