Integrations Mail Installation SSO Webhooks API AI Agents Security

AI Agents

Search agent Search for records in Cerb's graph using natural language queries. Summarize a ticket conversation Summarize long ticket conversations into a single detailed paragraph for quick worker... Update organization contact fields from their website Find and update organization contact fields from their website using Anthropic Claude....

API

Configure the REST API plugin This page provides a detailed guide on configuring the REST API plugin... Get started with the API using the PHP library This webpage provides a comprehensive guide on how to get started with... Get started with the API using the Python This webpage provides a comprehensive guide on how to get started with...

Automations

Create recurring tasks with automations This page provides a guide on creating recurring tasks in Cerb using... Process an uploaded CSV file This automation reads and processes an uploaded CSV file in chunks to...

Bots

Detect automated messages This page provides a comprehensive guide on detecting automated messages in Cerb...

Classifiers

Build a yes/no classifier This webpage provides a comprehensive guide on building a yes/no classifier using...

Developers

OAuth2 Token Generator This page explains how to use the OAuth2 Token Generator to create... Share secure access to a local development environment with ngrok This page provides a comprehensive guide on using ngrok to share secure... Test inbound email Learn how to test email processing using the mail import tool.

Import/Export

Export data to JSON This guide provides instructions on exporting data from Cerb to a neutral... Export from SQL to JSONL Export data to JSONL directly from the database using PHP and SQL.... Export worklist records with a custom schema Export record fields to JSONL or CSV using a custom schema and...

Installation

Install Cerb on Debian Linux 9.6 This guide will walk you through preparing an Debian Linux 9.6 server... Install Cerb on Microsoft Windows Server 2022 This guide will walk you through preparing a Microsoft Windows Server 2022... Install Cerb on Ubuntu Linux 24.04 This guide will walk you through preparing an Ubuntu 24.04 server for... Launch EC2 instances in Amazon Web Services This webpage provides a comprehensive guide on launching and configuring Amazon EC2...

Integrations

Authenticate a Gmail mailbox using IMAP and XOAUTH2 This page provides a detailed guide on how to authenticate a Gmail... Authenticate an Office365 mailbox using XOAUTH2 This page provides a comprehensive guide on how to authenticate an Office365... Authenticate worker logins with an LDAP corporate directory A step-by-step guide for configuring Cerb's LDAP plugin Give Cerb bots the power of speech with Amazon Polly This page provides a comprehensive guide on integrating Amazon Polly with Cerb... Run AWS Lambda functions from a Cerb bot This page provides a comprehensive guide on how to run AWS Lambda... Send JotForm responses to Cerb bots using webhooks This webpage provides a comprehensive guide on integrating JotForm with Cerb using... Send commands to Cerb automations using Slack This page provides a detailed guide on integrating Cerb with Slack using... Synchronize Cerb ticket data to Salesforce objects This webpage provides a comprehensive guide on synchronizing Cerb ticket data with... Synchronize Salesforce accounts to Cerb organizations This webpage provides a comprehensive guide for integrating Salesforce with Cerb to...

Interactions

Add an interactive bot to any website This webpage provides a comprehensive guide on integrating a conversational bot into...

Localization

Import a translation language pack This page provides a comprehensive guide on importing a translation language pack... Translate Cerb to a new language This page provides a comprehensive guide on translating Cerb's user interface into...

Machine Learning

Build a question answering chat bot with Cerb and ChatGPT This webpage provides a comprehensive guide on building a question-answering chatbot using... Create profile images with Stable Diffusion This webpage provides a comprehensive guide on using Stable Diffusion to create...

Mail

Block email tracking pixels and beacons Protect your team's privacy by blocking marketing trackers in your email. Decrypt messages in your browser with Mailvelope This guide describes how to use Mailvelope and Cerb together to communicate... Generate a PGP key-pair for encryption This page provides a comprehensive guide on generating and managing PGP key-pairs... Override email header threading Learn how to control email threading using a `mail.filter` automation. Respond to messages from an external email client This page provides detailed information on how Cerb's email relay feature allows... Send email on company letterhead In this example we'll create a letterhead mail template and demonstrate how... Send encrypted email using OpenPGP This page provides a comprehensive guide on sending encrypted emails using OpenPGP... Test mail deliverability Send a test mail to check for proper deliverability.

Packages

Build a new package This webpage provides a comprehensive guide on building packages in Cerb, which... Create a reusable set of related records in a single package This page provides a comprehensive guide on creating reusable packages of related... Import a package This page provides a comprehensive guide on importing packages into Cerb, detailing...

Portals

Create a new Support Center community portal This page provides a comprehensive guide on setting up a new Support... Host community portals using Cloudflare This page provides a detailed guide on hosting Cerb community portals using... Host community portals using Nginx This page provides a detailed guide on hosting community portals using Nginx,...

Project Boards

Configure project boards This webpage provides a comprehensive guide on configuring project boards in Cerb,...

Records

Create custom records This webpage provides a comprehensive guide on creating custom records in Cerb,...

Scaling

Memcached How to set up Memcached caching to improve performance and scalability. Redis How to set up Redis caching to improve performance and scalability. Valkey How to set up Valkey caching to improve performance and scalability.

Security

Configure two-factor authentication A step-by-step guide for configuring two-factor authentication to improve the security of... Proxy outgoing HTTP requests through Squid Learn how to set up a Squid proxy for outgoing HTTP connections....

SSO

Authenticate worker single sign-on (SSO) from G Suite using SAML This webpage provides a comprehensive guide on setting up single sign-on (SSO)... Authenticate worker single sign-on (SSO) from Microsoft Azure AD using OpenID Connect This page provides a comprehensive guide on setting up single sign-on (SSO)... Authenticate worker single sign-on (SSO) from Okta using OpenID Connect This page provides a comprehensive guide on setting up single sign-on (SSO)... Authenticate worker single sign-on (SSO) from Salesforce using OpenID Connect This webpage provides a comprehensive guide on setting up single sign-on (SSO)...

Webhooks

Build and authenticate a custom API using webhook portals This webpage provides a comprehensive guide on building and authenticating a custom... Configure webhooks This page provides a comprehensive guide on configuring webhooks in Cerb. Generate an RSS feed for any worklist This page provides a detailed guide on generating an RSS feed for... Submit web forms directly to bots in Cerb This page provides a detailed guide on how to submit web forms...